At OmarPlays, we strive to provide high-quality products and services. This Cancellation & Refund Policy outlines the terms and conditions under which you may request a refund for paid products, and clarifies our policy regarding free products. By using our website and making purchases, you agree to the terms outlined below. Please read this policy carefully before making any purchases on our website.
Refunds are only available for paid products in the following circumstances: The product you purchased does not function as described - You have contacted us for support, and we have been unable to resolve the issue or provide a working replacement for the faulty product. Refund requests will only be considered after you have reached out to our support team, and the issue remains unresolved.
Refunds will be processed through the original payment method used for the purchase. Refunds may take up from 1-7 business days to reflect on your payment account, depending on your payment provider. To request a refund, please contact us with your order details and a description of the issue.
Since free products offered on OmarPlays are provided at no cost, they are non-refundable under any circumstances. Users download free products at their own discretion, and while we strive to ensure they function as intended, OmarPlays does not offer any guarantees or warranties for free products.